Our products can be purchased through one of our authorized partner spas or directly online on our website, www.gmcollin.com. 

We strongly recommend that G.M. Collin products be purchased exclusively from our official website, or from authorized retailers, such as qualified estheticians or licensed beauty institutes and clinics. G.M. Collin products that you find outside of these places are considered to be unauthorized.

All G.M. Collin products marketed by unauthorized resellers are not approved or endorsed by G.M. Collin.

G.M. Collin asks consumers to be mindful and cautious when buying cosmetic products online, as these could be counterfeit or they could have exceeded their expiration date. They may present health risks when used or may not perform as tested. If you purchase a G.M. Collin product from an unauthorized reseller, we cannot guarantee its quality, authenticity, or your satisfaction. G.M. Collin will not be liable for any consumer dissatisfaction.

To find a local authorized dealer of G.M. Collin products please visit our spa locator here.

As a Canadian company, G.M. Collin manufactures all its products in its laboratory, in Montreal. We administer the entire manufacturing process, ensure the quality of our work and perform clinical studies in one place, at our head office. 

Most of our products have no contraindication to being used during pregnancy. However, we recommend that you consult with a healthcare practitioner to confirm the use of skin care products. 

The efficacy and safety of each product is confirmed by rigorous clinical studies conducted from a pool of thousands of volunteers. Every detail is carefully studied to ensure unparalleled results.

At the moment, we deliver only to the United States, Mexico, and Canada. Unfortunately, we are unable to process or ship orders to destinations outside of these countries.

If you order from Canada, please use the following website: www.gmcollin.ca.

No, at this time, we do not ship to P.O. boxes.

All orders are delivered by UPS. The cost of shipping is established according to the weight and destination of the package being shipped. When you place an order on our website, the shipping cost is estimated and provided before the order is finalized.

We offer free standard shipping on orders over USD $100, before taxes and after applicable promotions. Please note that we do not offer free shipping to Hawaii, Alaska, U.S. territories, or Mexico.

Domestic shipping in the US

Orders are processed and shipped on business days only, Monday through Friday, excluding weekends and select holidays. Orders are processed within 1-3 business days. While we cannot guarantee an exact arrival date for your order, deliveries typically take 1-8 business days after shipping, depending on the destination and chosen delivery option. Please note that the estimated delivery time at checkout is calculated from when your order leaves our warehouse.

Please keep in mind that during holidays or limited edition launches and restocks, this time may vary. For additional help, contact our customer service at support@gmcollin.com.

International shipping (Mexico)

Please note that estimated delivery times are not applicable to addresses in Mexico. Additionally, duties and taxes will be calculated and conveniently paid during checkout.

We suggest you read our Returns and Delivery Policy. It can be found here.

Each skin is unique, and requires a personalised diagnosis. We always recommend visiting a G.M. Collin spa to have a consultation and skin analysis. Our highly qualified G.M. Collin aestheticians are educated and trained to perform a complete skin analysis and prescribe the appropriate personalized skin care program for your skin.Without a complete skin analysis, the products may not deliver exactly what your skin require.

You can find a spa here.

We invite you to visit the ''Spa Locator'' page here and simply enter your Postal/Zip Code to find points of sale nearest you. 

To open a professional account and become a certified partner, we invite you to fill out the form in our “Become a Professional” page here.